EZ Digital Questions and Answers

We added this Q & A page because we have been receiving
so many great questions!

If you have a question or comment, please use our Contact Us page.

We have the latest information near the top of our Converter Box Retailers page.

Subscribe to our EZ Newsletter and RSS feed or check out our EZ Blog for updated information. We are here to help!

Question: I hooked up my converter box and now I don't get as many channels as before...why?

Answer: You may have Digital Reception Problems.
Please note that all stations may not be broadcasting in digital yet or if it is not a full power station, may not be switching to digital at all right now.

Question: Can I put a converter box between the antenna and a splitter to feed all the TV sets in my house?

Answer: A digital to analog converter box CAN be connected to several TVs at the same time using a splitter, BUT all of the TVs will view the same channel; the one that the converter box is set to. The converter box can only be tuned to one channel at a time.

For practical purposes, each TV set will need its own converter box.

Stephanie asks: Where can I get a replacement remote control for my converter box?
Answer: We have a list of replacement remotes here.

Samuel asks: Some of my channels went digital on Feb. 17th and now I can't see them like I did before. What should I do?
Answer: After hooking up a converter box to your TV set, or installing a new digital television, you will need to scan (also known as "auto-tune") for new channels to ensure you receive all of the digital stations broadcasting in your area. While some boxes do this automatically, you may need to select scan manually.

Since some digital stations are still coming on air, you may want to consider rescanning on a periodic basis to get all of the digital programming available.

Because some digital stations that are already on air are moving to different channel numbers at the end of DTV transition, you may need to rescan again after June 12, 2009 to ensure that you receive all of the digital stations broadcasting in your area.

Jason asks: I was wondering if there was a universal remote control out for the dtv converter boxes yet?
Answer: There is only one universal remote we know of made just for converter boxes: Weemote SR.

Randy asks: We have satellite but use our outside antenna for local stations do we need an AB switch to hook up our convertor box?
Answer: There is a hook up diagram on our Satellite Information Page

Melanie asks: How do I hook up a converter box in my RV?
Answer: We have information about RVs on this page and instructions how to hook up a converter box here.

Rich asks: How can I get analog channels if I don't have a converter box with "analog pass-through"?
Answer: Check this page: Analog Pass-Through Feature

Darla asks: Regarding the Analog Pass-Through, where do I find which stations will remain analog? Maybe I don't watch those, so that knowledge would affect which model I get.
Answer: Here is the list of stations that are changing to all digital by February 17, 2009: FCC DTV Channels

Evan asks: How do I hook up a converter box to my TV and antenna that don't have a cable connection?
Answer: We made a page just for you! Converter box adapters for twin-lead antennas.

To answer questions regarding the CECB remote control: To turn your IR remote into an RF remote for use up to 100' away from the converter box and from room to room, you can purchase a remote control extender.

Tim asks: Can I use other people's coupons if they don't need them?
Answer: Yes, you can use other people's coupons if they give them to you, you can not sell or buy coupons.

Garrick asks: Will I be able to record without setting up the channel on the DISH Network DTVPal prior to the start of each recording period programmed by my VCR?
Answer: You will have to program both the converter box and your VCR to record your programs.

Joe asks: Can I return or exchange my converter box?
Answer: Important information regarding converter box refunds: You will not be able to receive cash or credit for the coupon amount, but you can receive cash or credit for any amount you paid out of pocket, if the store policy permits. If the retail store permits exchanges, you can exchange the converter box you purchased for another coupon-eligible converter box.

Sandra asks: I am quite disappointed to learn that I will not be able to set the timer on my VCR/DVD combo to tape programs as I once had. I am very interested to know of any current converter box models or any future models that will make this possible.
Answer: The DISH Network TR-40CRA, DTVPal and the Zinwell ZAT-970A are the only CECBs that we know of tha to have that feature. The new DVD recorders and DVRs have that function along with digital tuners that can also replace the need for a converter box.

Tom asks: Do you have ANY idea where I can find the "Philco TB150HH9" unit for sale; it seems impossible to find?
Answer: As far as we know, it is not being sold yet.

Rick asks: Can 2 coupons be used to purchase 1 box?
Answer: You may NOT use two coupons for one box. See the Converter Box Coupon Page for additional information.

James asks: I have a HD-Ready Projection TV. It does not have a built-in HD tuner. Is there a digital tuner that gives HD output?
Answer: The CECBs (Coupon Eligible Coverter Boxes) do not have HD outputs. There are tuners on the market that do, but you can’t use your coupon. Check the bottom of the Converter Box page for a list of those boxes.

Brad asks: I have a 50" Mitsubishi Projection TV with a dual Tuner set up for the picture in a picture feature. How do I get this feature to continue to work after the transition?
Answer: Sorry to say, you will need 2 converter boxes, one for each tuner to continue using your picture in a picture feature.

Maggie asks: Will I be able to use my VCR with a converter box?
Answer: VCRs and Converter Boxes

Gary asks: Will any of the converter boxes include a QAM tuner along with the ATSC tuner? My understanding is that a QAM tuner will let me view all the HD channels that my cable company is transmitting in the clear (that is those channels that are not pay per view or premium).
Answer: None of the NTIA coupon approved converter boxes are permitted to have a QAM tuner. See the bottom of the Converter Box page for non-coupon eligible converter boxes, which do have QAM tuners.

Hugh asks: As a Cable Service subscriber, will I be able to use an (old) analog TV WITHOUT a cable company-provided cable box after the analog to digital conversion takes place?? If so, will I need an ATV/DTV converter box to use my analog TV? Thanks....
Answer: Generally speaking, after the transition you can continue to use your analog TV. Most cable companies will continue to provide analog channels after the transition, you can see more on our cable and good news pages for cable subscribers.
http://www.ezdigitaltv.com/Cable_Television.html http://www.ezdigitaltv.com/Cable.html We have heard from around the country that several cable companies are going digital now. In these cases, some of the cable companies are providing one or two cable boxes or adapters for free with the new digital service.

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